Chat support , how does it work ?

How does it work?

Whenever you have a question, be it technical, related to deadlines or ongoing projects, the live chat allows you to directly access the information. Simply login to the EasyMovie platform, open the chat window and ask your question. You will instantly receive an answer from your assigned project manager.

Why use live chat function?

EasyMovie customer support, reachable at support@easy.movie , usually offers an answer in less than one hour and under 15 minutes in 80% of cases. However, for some customers, the wait is too long. That's why we now offer this additional feature, which will guarantee immediate assistance!

Why use live chat function?

How much does it cost?

The rate is a package based on the average time spent on chat by our project managers. Generally, a small number of users (the admin) has access to this feature:

Single price : $4200 /year

Discover our other value-added options

Subtitles

Multilingual Transcription and Translation

Easily request subtitles directly on the EasyMovie platform. Our solution lets you get high quality transcripts and translations that are added to your video in record time.

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Automatic publication

On our platform or your networks

When producing a lot of video content, publication automation is crucial, otherwise you waste too much time downloading & uploading videos.

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Premium music

Music made for digital use

Access a catalog of 30 titles and their variations (3, 6, 30, 60 seconds). Enjoy high quality music specifically designed for digital use and for all your business needs.

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Image rights waiver

Worry-free diffusion

Before interviewing your participants, have them sign an image rights waiver! It only takes a few seconds via the EasyMovie app and you can find each document in your secure area.

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Expedited production

​​Your videos ready in 6 or 24 hours

By default, our post production teams deliver the first version of your videos in 48 hours. With this option, have it in 6 or 24 hours! This makes it possible to prioritize some of your urgent projects.

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Interactive overlay

Make your videos interactive

It’s possible to make your videos interactive! Give your users the ability to access video content, images or documents

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