How does it work?
Whenever you have a question, be it technical, related to deadlines or ongoing projects, the live chat allows you to directly access the information. Simply login to the EasyMovie platform, open the chat window and ask your question. You will instantly receive an answer from your assigned project manager.
Why use live chat function?
EasyMovie customer support, reachable at firstname.lastname@example.org , usually offers an answer in less than one hour and under 15 minutes in 80% of cases. However, for some customers, the wait is too long. That's why we now offer this additional feature, which will guarantee immediate assistance!
How much does it cost?
The rate is a package based on the average time spent on chat by our project managers. Generally, a small number of users (the admin) has access to this feature:
Single price : $4200 /year
Discover our other value-added options
Multilingual Transcription and Translation
Easily request subtitles directly on the EasyMovie platform. Our solution lets you get high quality transcripts and translations that are added to your video in record time.
On our platform or your networks
When producing a lot of video content, publication automation is crucial, otherwise you waste too much time downloading & uploading videos.
Image rights waiver
Before interviewing your participants, have them sign an image rights waiver! It only takes a few seconds via the EasyMovie app and you can find each document in your secure area.
Your videos ready in 6 or 24 hours
By default, our post production teams deliver the first version of your videos in 48 hours. With this option, have it in 6 or 24 hours! This makes it possible to prioritize some of your urgent projects.